Form Analytics: The Key to Successful Field Service Automation
The idea that data analytics plays a vital role to a business’ success in 2018 is an understatement to say the least. Take the following scenario for example: A telecommunications company launches a new smartphone that ends up not being as profitable as projected, eventually resulting in a loss of revenue. Zero market or product research analysis was completed before or after the product launch. How would the telecommunications company determine the flaws in their…